Privacy Policy

Who we are

Minoloko is a consultancy business registered in England and Wales. Our registered address is 23 High St, Dartford DA1 1DT. We help small and mid-sized businesses implement digital tools for project management and internal communication.

For the purposes of data protection law, Minoloko is the data controller for personal information collected through this website and through our consultancy activities.

What personal information we collect

We collect personal information in two main ways: directly from you when you fill in a form or contact us, and automatically when you visit our website.

Information you provide directly: When you use the contact form on our website or email us, we collect your name, email address, phone number, and the content of your message. We do not ask for any sensitive personal data and ask that you do not include any in your messages.

Information collected automatically: When you visit our website, standard web server logs may record your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. If you accept analytics cookies, additional usage data may be collected as described in our Cookie Policy.

Why we collect this information and our legal basis

We only collect personal information where we have a lawful basis to do so under UK GDPR. The bases we rely on are:

Legitimate interests (Article 6(1)(f)): We use contact information to respond to enquiries and to manage our business operations. This is in our legitimate interest as a business and is unlikely to override your rights and interests.

Consent (Article 6(1)(a)): Where we use cookies that are not strictly necessary, we rely on your explicit consent. You can withdraw consent at any time via the cookie settings on our website.

Contractual necessity (Article 6(1)(b)): If you engage us for consultancy services, we process personal information as necessary to fulfil that contract.

We do not use personal information for automated decision-making or profiling. We do not send marketing emails without your explicit consent.

How we store and protect your data

Personal information you send us via our contact form is transmitted by email to our business email address. We use email services that apply standard encryption in transit. We do not store contact form submissions in a database or third-party CRM unless you become a client, in which case we maintain a client record for the purpose of service delivery.

We retain contact enquiry information for a period of up to 12 months from the date of last contact. Client records are retained for up to 6 years from the end of the engagement, in line with standard UK business record-keeping requirements.

We take reasonable technical and organisational measures to protect personal data against accidental loss, destruction, damage, alteration or unauthorised disclosure. No method of transmission over the internet is completely secure, but we take this responsibility seriously.

Who we share your data with

We do not sell personal data. We do not share personal data with third parties for marketing purposes. We may share data with:

Service providers: We use third-party services to operate our website, including web hosting. These providers process data on our behalf under data processing agreements and are not permitted to use it for their own purposes.

Legal requirements: We may disclose personal information if required to do so by law, by a court order, or by a regulatory authority.

We do not transfer personal data outside the UK or European Economic Area unless appropriate safeguards are in place.

Your rights under UK GDPR

You have the following rights in relation to your personal data:

Right of access: You can request a copy of the personal data we hold about you.

Right to rectification: You can ask us to correct inaccurate or incomplete data.

Right to erasure: In certain circumstances, you can ask us to delete your personal data.

Right to restrict processing: You can ask us to limit how we use your data in certain situations.

Right to data portability: Where processing is based on consent or contract, you can request your data in a portable format.

Right to object: You can object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies. Some are necessary for the site to function; others help us understand how visitors use the site. You can control non-essential cookies through our cookie consent tool. For full details, please read our Cookie Policy.

External links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact us

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us: